導游(you)資格考試政策法規(gui)之旅游(you)安全事(shi)故方(fang)針

　　沒有(you)安全(quan)，就(jiu)沒有(you)旅游(you)(you)業的(de)發(fa)展(zhan)。對旅游(you)(you)業來說，旅游(you)(you)安全(quan)是一(yi)個十分(fen)敏(min)感的(de)問題，不僅影響到旅游(you)(you)業的(de)形象和信譽，而且關系(xi)到旅游(you)(you)業的(de)生(sheng)存和發(fa)展(zhan)。下面瑞(rui)文網(wang)小編為大(da)家(jia)提供(gong)了導游(you)(you)資格考試政策法規之旅游(you)(you)安全(quan)事故方針，歡迎(ying)大(da)家(jia)瀏覽。

　　1、旅游安全管理的方針和原則

　　1990年2月(yue)20日，國(guo)家旅游局(ju)制(zhi)定了(le)《旅游安(an)(an)全(quan)(quan)管(guan)(guan)理(li)(li)暫行辦(ban)法(fa)》(以下簡稱《安(an)(an)全(quan)(quan)辦(ban)法(fa)》)，標志(zhi)著我(wo)國(guo)的(de)旅游安(an)(an)全(quan)(quan)管(guan)(guan)理(li)(li)工(gong)作初(chu)步(bu)納入了(le)規范化和法(fa)制(zhi)化管(guan)(guan)理(li)(li)的(de)軌道(dao)。1994年1月(yue)22日，國(guo)家旅游局(ju)頒布了(le)《旅游安(an)(an)全(quan)(quan)管(guan)(guan)理(li)(li)暫行辦(ban)法(fa)實施(shi)細(xi)則》(以下簡稱《安(an)(an)全(quan)(quan)細(xi)則》)。根(gen)據《安(an)(an)全(quan)(quan)辦(ban)法(fa)》規定，我(wo)國(guo)旅游安(an)(an)全(quan)(quan)管(guan)(guan)理(li)(li)的(de)方針是：安(an)(an)全(quan)(quan)第一，預防為主。這就(jiu)要(yao)求無(wu)論是旅游行政管(guan)(guan)理(li)(li)部門(men)，還(huan)是旅游經(jing)營單位(wei)或旅游從業人(ren)員，都必須(xu)增強旅游安(an)(an)全(quan)(quan)責(ze)任心(xin)，自始至終把(ba)安(an)(an)全(quan)(quan)工(gong)作放在(zai)首位(wei)，不得有絲(si)毫懈怠的(de)思想，并采(cai)取各(ge)種切實可行的(de)措施(shi)，將安(an)(an)全(quan)(quan)隱患消滅在(zai)萌芽(ya)狀態(tai)。

　　同時，根據《安(an)(an)全(quan)(quan)辦法》的規定，我國旅游(you)(you)(you)(you)(you)安(an)(an)全(quan)(quan)管(guan)理(li)工(gong)作應遵循統一指導、分級管(guan)理(li)，以基層為(wei)主(zhu)的原則。也就(jiu)是說(shuo)，國家(jia)旅游(you)(you)(you)(you)(you)局(ju)領(ling)導全(quan)(quan)國的旅游(you)(you)(you)(you)(you)安(an)(an)全(quan)(quan)管(guan)理(li)工(gong)作，地方各(ge)級旅游(you)(you)(you)(you)(you)行(xing)(xing)(xing)政管(guan)理(li)部門負責本(ben)行(xing)(xing)(xing)政區(qu)域的旅游(you)(you)(you)(you)(you)安(an)(an)全(quan)(quan)工(gong)作，旅行(xing)(xing)(xing)社、旅游(you)(you)(you)(you)(you)飯店(dian)、旅游(you)(you)(you)(you)(you)汽車(che)和游(you)(you)(you)(you)(you)船公(gong)司、旅游(you)(you)(you)(you)(you)購物商店(dian)、旅游(you)(you)(you)(you)(you)娛樂(le)場(chang)所(suo)和其他經營旅游(you)(you)(you)(you)(you)業務的企事業單位作為(wei)旅游(you)(you)(you)(you)(you)安(an)(an)全(quan)(quan)管(guan)理(li)工(gong)作的基層單位，要具(ju)體落(luo)實旅游(you)(you)(you)(you)(you)安(an)(an)全(quan)(quan)管(guan)理(li)工(gong)作，將旅游(you)(you)(you)(you)(you)安(an)(an)全(quan)(quan)工(gong)作做出(chu)實效(xiao)。

　　2、旅游安全管理的機關及其職責

　　(1)旅(lv)(lv)(lv)游(you)(you)安(an)(an)全(quan)(quan)(quan)管(guan)(guan)理(li)(li)(li)機(ji)(ji)關。《安(an)(an)全(quan)(quan)(quan)辦法(fa)》規定，各級(ji)旅(lv)(lv)(lv)游(you)(you)行(xing)政管(guan)(guan)理(li)(li)(li)部(bu)門(men)，必須建立和(he)完善旅(lv)(lv)(lv)游(you)(you)安(an)(an)全(quan)(quan)(quan)管(guan)(guan)理(li)(li)(li)機(ji)(ji)構(gou)(gou)，各級(ji)旅(lv)(lv)(lv)游(you)(you)行(xing)政管(guan)(guan)理(li)(li)(li)部(bu)門(men)，在(zai)當地政府(fu)部(bu)門(men)的領導下(xia)，會同有關部(bu)門(men)，以旅(lv)(lv)(lv)游(you)(you)安(an)(an)全(quan)(quan)(quan)進行(xing)管(guan)(guan)理(li)(li)(li)。《安(an)(an)全(quan)(quan)(quan)細則(ze)》也規定，各級(ji)旅(lv)(lv)(lv)游(you)(you)行(xing)政管(guan)(guan)理(li)(li)(li)部(bu)門(men)依法(fa)保護旅(lv)(lv)(lv)游(you)(you)者人(ren)身財物安(an)(an)全(quan)(quan)(quan)。這(zhe)些規定說明，各級(ji)旅(lv)(lv)(lv)游(you)(you)行(xing)政管(guan)(guan)理(li)(li)(li)部(bu)門(men)是我國的旅(lv)(lv)(lv)游(you)(you)安(an)(an)全(quan)(quan)(quan)管(guan)(guan)理(li)(li)(li)機(ji)(ji)關，其設(she)立的旅(lv)(lv)(lv)游(you)(you)安(an)(an)全(quan)(quan)(quan)管(guan)(guan)理(li)(li)(li)機(ji)(ji)構(gou)(gou)是管(guan)(guan)理(li)(li)(li)旅(lv)(lv)(lv)游(you)(you)安(an)(an)全(quan)(quan)(quan)工(gong)作的重要(yao)機(ji)(ji)構(gou)(gou)。

　　(2)旅(lv)(lv)游(you)安(an)(an)(an)(an)(an)(an)全(quan)(quan)管(guan)理(li)(li)(li)機關(guan)的(de)職(zhi)責。旅(lv)(lv)游(you)安(an)(an)(an)(an)(an)(an)全(quan)(quan)管(guan)理(li)(li)(li)機關(guan)的(de)職(zhi)責包括(kuo)以下幾個方面：①在職(zhi)權范(fan)圍內制定(ding)旅(lv)(lv)游(you)安(an)(an)(an)(an)(an)(an)全(quan)(quan)管(guan)理(li)(li)(li)的(de)規(gui)章制度，并組織實施(shi);②指導、督促、檢(jian)(jian)查(cha)旅(lv)(lv)游(you)企業(ye)和事(shi)業(ye)單(dan)位貫徹(che)執行涉及旅(lv)(lv)游(you)安(an)(an)(an)(an)(an)(an)全(quan)(quan)的(de)各項(xiang)法規(gui)的(de)情況;③組織、實施(shi)旅(lv)(lv)游(you)安(an)(an)(an)(an)(an)(an)全(quan)(quan)教(jiao)育和宣傳;④會同有關(guan)部(bu)(bu)門對旅(lv)(lv)游(you)企業(ye)、事(shi)業(ye)單(dan)位進行開業(ye)前的(de)安(an)(an)(an)(an)(an)(an)全(quan)(quan)設施(shi)檢(jian)(jian)查(cha)驗(yan)收(shou)工作;⑤督促、檢(jian)(jian)查(cha)旅(lv)(lv)游(you)企業(ye)和事(shi)業(ye)單(dan)位落實有關(guan)旅(lv)(lv)游(you)者人身、財(cai)物(wu)安(an)(an)(an)(an)(an)(an)全(quan)(quan)的(de)保險制度;⑥理(li)(li)(li)旅(lv)(lv)游(you)者有關(guan)安(an)(an)(an)(an)(an)(an)全(quan)(quan)問題的(de)投訴，并會同有關(guan)部(bu)(bu)門妥善處理(li)(li)(li);⑦建立和健全(quan)(quan)安(an)(an)(an)(an)(an)(an)全(quan)(quan)檢(jian)(jian)查(cha)工作制度，定(ding)期召(zhao)開安(an)(an)(an)(an)(an)(an)全(quan)(quan)工作會議;⑧參與涉及旅(lv)(lv)游(you)者人身、財(cai)物(wu)安(an)(an)(an)(an)(an)(an)全(quan)(quan)的(de)事(shi)故(gu)處理(li)(li)(li)。

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